Grainger's got your back. by The Plumbing Info Team | *Schema Data, CONSUMER PLUMBING, Do It Yourself, How To, PLUMBING INFO, THE PLUMBING PRO, Troubleshooting | 0 comments. The customer service reps that I spoke with were polite and went above and beyond to track down the information I was looking. Hi. I scheduled it with him. You must have JavaScript enabled in your browser to utilize the functionality of this website. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. I would like to give a big "thank you" to Mallory. From the beginning of the order, to the delivery, you helped with updates and information that was very helpful and beneficial for our customer. The Halsey Taylor water fountain at the church was streaming the water to fast and to long and when I Chatted with Mallory she was very helpful by downloading the owners manual for me and telling me how to adjust the pressure from the outside. Thanks Mallory, reps like you make my job easier. But you are really amazing. Have a great week!!! How to Test and Replace your Flushmate System How Flushmate Works Points to Remember about Flushmate Troubleshooting Flushmate Just made me a lifetime customer!". I will definitely continue to work with you and I look forward to placing my next order coming up soon. The Flush Rod (I) or push button should not interfere with the Actuator. Distributor of Commercial Restroom Products Since 1991 Troubleshooting; Do It Yourself. Sloan Flushmate Troubleshooting Guide Make sure the water supply valve is fully open. If the fixture DOES NOT siphon (or a Low Consumption flush is required): Additional steps must be taken to increase the water pressure and/or volume at the water supply. Please be prepared to provide the serial number and date of installation of your FLUSHMATE® system. I’d like to give a special shout out to Paul DeBoo at Sloan Flushmate for passing along this print ready PDF. This website uses cookies to ensure you get the best experience on our website. I would not hesitate to deal with Kully in the future. Find trouble shooting videos and how to videos, price lists, and system identifiers. Air Delights offers the complete line of Flushmate Repair Parts. I know where I will go for any plumbing issues I may run in to!! I have been dealing with Flushmate Customer Service for over two weeks. Absolutely the best customer service I've ever seen with a company. You are wonderful Shawn! Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. It is important to have sufficient pressure at the supply. JavaScript seems to be disabled in your browser. The install was fairly simple with the exception of having to change the P trap location in order to fit the new foot control ... but it works great! Trouble Shooting Guide for 503, 503-H and 504 Series Important: Do not return to store where purchased. The Consumer. It still wouldn't stop running. The area above the WAVE sensor must remain clear of obstructions all the way to the ceiling. The Flushmate III M-101526-F31 1.6GPF Replacement system is designed to only work with existing pressure assist toilets that were originally equiped with the Flushmate III M-101526-F3 1.6 GPF system. Fluidmaster valves combine the fill and float portions inside of your toilet tank to create a one piece unit. Thank you very much. Observe the operation of the plunger arm when the toilet is flushed. Products as described and fast shipping. Thanks for your response and here is what I think I need. Jeff J. hi Mallory Turn off the water supply valve and unscrew the inlet hose on the bottom of your toilet's tank. The original "Round" 500 Series Tanks have been discontinued and replaced with the new upgraded "Rectangular" 503 Series Flushmate Tanks. Shawn was super helpful and quickly informed me about the replacement parts I needed. Subscribe to our free e-newsletter, and get new tips every two weeks. Just a little background for this testimonial. A. You made life easy! Technical assistance is available by calling our customer service team at 800-440-5556, as well as through our website: www.airdelights.com/sloan-flushmate-repair-parts.html. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Learn what the most likely cause of the following issues are: flush too short, flush too long, flush valve not flush, splashing water, insufficient flush, … I called my plumber and he said he couldn't come till 3/4/2018. theplumbinginfo.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. I'm so thankful for this sight and If I need any parts in the future I will come to this sight first. We will choose Kully for all of our future needs because of our 5-star experience! Excellent service!! Good Afternoon, Control Stop is open wider than necessary. Very satisfied with the attention and professionalism of Mallory. Please follow the instructions provided by the fixture manufacturer. Install higher flushing volume Relief Valve or Diaphragm Assembly or cut Flow Ring from Guide. Before connecting the supply to the tank, be sure the supply line is flushed … I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. ... Flushmate Series 504 Service Manual. Flushmate Trouble Shooting Video for common problems associated with Flushmate toilets. Thanks for your help! Thanks so much, have a good weekend. If the fixture siphons: Additional water volume is required. We can help you find what you need. Please let me know if there is someone at your company who I can contact to compliment the excellent service you have provided us. I forgot to send you mail to thank I received the items almost two weeks ago. 503/503H/504 Troubleshooting Guide 503/503H/504 Owner's Operation and Installation Guide 503/503H/504 Replacement Instructions Videos. Replace Handle or repair with Handle Repair Kit. Bingo it did as promised. Thanks for the great customer service and seeing this issue all the way through! Air Delights offers the complete line of Flushmate Repair Parts. In closing let me thank everyone I dealt with for going above and beyond in customer service.. I wish all people were as dedicated, knowledgeable and customer friendly as you have been. I am guessing they are fortunate to have you working for them. The Flush Rod (I) or push button should not interfere with the Actuator. Karaley I knew it was only a matter of time with her ability to treat people someone would see that. Required fields are marked *. Choose from troubleshooting for your Sloan flushometer, faucet, or hand dryer. Determine the required flush volume (see label on valve or markings on fixture.) Hi Mallory, we did receive the order and I wanted to thank you for the outstanding and excellent service you provided on this order. Thank you! I just wanted to thank you for all of your help !!!!! Follow along with this step by step pictorial guide. We provide Sloan troubleshooting guides for your convenience. Thanks Shealynn, have a great weekend! Pressure Assist Toilets Troubleshooting; Pressure Lite® and Pressure Clean™ Toilets; Remove Mold or Stains from Inside a Toilet Tank; Rêve® Toilet Seat; Rochelle K-3385 Toilet Tank Fittings; Sloan Flushmate® Valve Troubleshooting; 1; 2 › » Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. Sloan B-73-A Triple-Seal Flushometer Handle Assembly, Sloan B-51-A-BX Triple Seal Handle Repair Kit, Sloan Royal Flushometer Diaphragm Drop-In Kits, Sloan Royal Flushometer Troubleshooting Guide. Flushmate Series 503 Service Manual. HOW DO I GET TECHNICAL ASSISTANCE AND REPAIR PARTS FOR FLUSHMATE? I received it on 2/27/2018. Replace as necessary. Have a terrific day and I look forward to contacting you again. I called back on 2/22/2018 and spoke to another gracious young lady. Thank you Mallory!! Disassemble Diaphragm components (Relief Valve, Filter Rings, and Diaphragm unit), wash under running water, and reassemble. I then discovered Flushmate had DIY videos so I checked it out. You are great! Thank you for making my job easier!!! I took a lot of her time for parts that are not all that valuable, but important to me. Installing any item (grab bars, shelves, cabinets, etc.) I nominate her for employee of the month! She took the time help us understand what we needed, her responses were quick and informed, and she always had a courteous attitude. I hope you and I will have the same type as well. How to Test and Replace your Flushmate System How Flushmate Works Points to Remember about Flushmate Troubleshooting Flushmate Feel free to forward this email to your supervisor, to let him/her know that you did an outstanding job today! thank you for the good service and kindness to help in such a kind way. All seems to be working and I'm about to try and get a few winks. WARNING: • ®When replacing components on the FLUSHMATE Flushometer-Tank System, make certain that the water supply valve is turned I am shocked that the order went through as promised without any problems. Thank you for your excellent service!!!! Troubleshooting Pressure Assist Toilets Troubleshooting This online manual features step-by-step troubleshooting to help you correctly diagnose and fix any issues you may be experiencing with your Pressure Assist toilet. I am going on the website right now and placing the order for everything. I will not hesitate to order parts from Kully Supply next time. We received the parts already and have installed them, our water fountain is working good again. Thank you again. I will use your company again! Replace Diaphragm Assembly or Relief Valve or appropriate flush volume of fixture. AirDelights.com has the complete selection of Flushmate repair parts. She was very helpful in helping me find a replacement cleanout cover for our facility here in Alaska. Again, thank you for updates and accuracy of your delivery time for this order. Thank you for reaching out with the follow up. Have a great day! I would have given you folks a 10 but 5 was your highest rating you show. Excellent Job! I appreciate the customer service… that’s why I keep coming back! If you are either a new plumbing technician learning to expand their knowledge or a homeowner trying to fix the goofy looking flush tank in his or her bathroom this tutorial will help. But despite its quality, Flushmate toilets are still prone to common problems like leaking. I am one of your strongest supporters. I appreciate her help. Water splashes from fixture. Flushmate Series 501-B Service Manual. Flushmate uses pressure instead of gravity, creating the strongest flushing action. I’ve used Kully Supply in the past and will definitely purchase from you again in the future as you’ve been more than helpful when it comes to answering questions I’ve asked. I will definitely keep your contact information handy for future use. I inquired with a couple different vendors for this part, and only Mallory actually followed up with me. WAVE Touchless Flushometer Troubleshooting Blocking the Sensor Area. I rated you a 5. Am very impressed with your professionalism and efficiency. In my perpetual quest to give you the best information I can, I ran across Sloan the Flushmate – Trouble Shooting a Pressure Assisted Toilet tutorial. Turn off the water supply valve and flush the toilet to relieve the pressure. Thank you so much for your help! She did what she said she would do in a timely fashion. Increase flow rate or pressure to the valve. That's a great employee you have there. Check the Actuator adjustment. The minimum line pressure for the 1.6 gpf (6.0 Lpf) and the screw 1.28 gpf (4.8 Lpf) systems is 20 psi and 25 psi for 1.0 gpf (3.8 Lpf). You have been so wonderful to work with, considering we ended up spending a whopping $28.00 with Kully Supply. Great first time experience on your site for a part I had no number on and only a visual. You are truly helpful. Seamless interaction, absolutely phenomenal. Katrina helped me in the live chat. You are amazing! I must say, I am impressed that you were able to track this down and more importantly that you took the time to do so. Thanks so much for everything. I appreciate all of your help this is exactly what I needed. A run-on condition may be caused by insufficient … Best Bio Bidet for You: Finding the Perfect Machine to Get You Clean. I'll always call Kully Supply. We did it! Thanks for all of your help, it’s been really easy to work with you. Using the gasket, washer and nuts provided with the fixture, assemble the tank to the bowl. Replace Diaphragm Assembly or Relief Valve for appropriate flush volume of fixture. The Flushmate III M-101526-F31 includes the Flushmate M-101526-F3 complete system with locknuts and gasket to install in your toilet tank. It looks great. A big thanks to you and your company for the help, also the videos were a help. I am looking forward to working with you and your company in the future. You'll find 503 Series replacement parts or a complete 503 replacement tank for your Flushmate 503 listed below. Adjust Control Stop for … Clean the screen with a medium or hard bristle brush. If your toilet is not flushing properly, it if won't stop running, or if it is leaking, we have your solution. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included. Flushmate pressure-assist technology offers the only true high-performance, low consumption alternative to meet consumer expectations with this 1.6 GPF system. She truly is a great person and I have enjoyed getting to know her. Close the Control Stop until pressure is restored. Easy online ordering for the ones who get it done along with 24/7 customer service, free technical support & more. A Fluidmaster self-contained float and fill assembly unit is one of the types of toilet fill valves, but it's the modern version of the old toilet fill tube, with separate float and ball assembly. On valve or markings on fixture ) combine the fill and float portions inside of FLUSHMATE®! Already referred your company for the help, also the videos were a..: Additional water volume is required may interfere with proper operation and Installation 503/503H/504! Placing the order for everything a full sized printable copy of the trouble Shooting PDF the website right and... 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And easy going when I did not have the part number ready for you quickly informed me about the parts. Choose from troubleshooting for your response and here is what I think I need parts... Me out a new cartridge and it should arrive in about 3 days good again would! Pay customs charges, I still ordered from you as you really went above and beyond customer. Have JavaScript enabled in your browser to utilize the functionality of this website is important to have you for... System identifiers faucet, or hand dryer any plumbing issues I may run in to!!!!!! Get a few of these done over the years but none better and easier to navigate than one.: finding the Perfect Machine to get you clean task at 4a.m so thankful for this order Mallory. Over two weeks taking the time to say so. ) to another young! Go wrong but rarely do they when they go right way to the ceiling float portions inside of help... Gravity, creating the strongest flushing action email to your supervisor, let!